Our Mission
Your team spends more time coordinating than doing.
We're building AI that carries the coordination so your people don't have to. The work between the work just disappears.
The Problem
The hidden tax on every team
You need an answer from engineering before you can respond to a customer. You need finance to sign off before you can send the proposal. You need three people to weigh in before you can move forward. Each one is a small ask — but they pile up into days of waiting, context-switching, and chasing.
The tools changed over the years — email, Slack, Notion, Linear — but the coordination tax never went away. People spend immense parts of their day collecting updates, re-sharing information, and nudging things forward.
Now, for the first time, AI is good enough to actually do this work. Not summarize it. Not suggest next steps. Do it.
Our Solution
Instead of hiring externally, hire AI internally
Delegate gives every person on your team an AI agent that already knows their work — their tools, their context, their role. When you need something done across teams, your delegate coordinates with everyone else's.
You type one message in Slack. Your delegate fans out — pulling data from the right tools, checking with the right people's delegates, synthesizing the answer — and responds in minutes with exactly what you need. No pinging. No waiting. No chasing.
What makes us different
Most AI agents are synchronous — you prompt, they respond, you wait. Delegates are meant to be left alone.
They work behind the scenes so you can stay heads down on what matters. The value isn't productivity — it's LTV. Missed handoffs lose deals. Undetected blockers cause churn. Champions go quiet. Delegate surfaces risks earlier, ensures nothing slips, and helps teams capture more opportunity with the same headcount.
From Agents to Delegates
A different concept entirely
A delegate is not a chatbot, a search tool, or a rigid workflow builder. It's something you entrust with responsibility, the same way you would a human coworker. You don't program it. You don't script it. You tell it what you need, and it figures out how to get it done.
The key difference: delegates don't just work alone — they collaborate with each other. When your delegate needs input from engineering, it talks to the engineer's delegate. When it needs a timeline from product, it talks to the PM's delegate. The coordination happens between AI, not between people.
In Practice
Delegates show up where work already happens
Delegate lives in Slack. Each person connects their tools and tells their delegate how they work. Then the team creates shared Initiatives — a deal to close, a renewal to protect, a launch to coordinate.
Cross-team coordination
A VP asks about SSO feasibility. One @mention gets a complete answer in minutes — engineering timeline, architecture review, and team alignment all synthesized.
Proactive risk detection
A customer goes quiet, tickets spike, competitor questions appear. Your delegate connects these signals across tools before anyone realizes there’s a problem.
Seamless handoffs
A deal closes Friday at 4pm. By 4:39pm, the implementation team has a complete handoff package — SLA terms, contacts, technical requirements — all compiled automatically.
Multi-team synthesis
Board deck due in 5 days? One request pulls financials, pipeline, and roadmap from three teams into a unified draft — with discrepancies flagged automatically.
In every case, the delegate isn't following a rigid script. It's applying judgment — and coordinating with other delegates to get things done.
Why Agentic AI
Delegation requires real agency
This class of work can't be handled by assistants that only summarize or suggest. Delegates must decide when to act, adjust as work evolves, hold intent over time, and know when not to do anything. They coordinate across organizational boundaries, reason about deadlines, and take real action.
Agentic AI is what makes delegation possible — but the product is the delegate, not the agent.
Who It's For
Teams where coordination is the bottleneck
The coordination tax hits hardest in teams where multiple people need to stay aligned across tools and functions. We're starting where the pain is most acute:
Customer Success & Account Management
CSMs juggling dozens of accounts, chasing updates across Slack, Salesforce, and Zendesk. 80% coordination, 20% actual customer work.
Revenue & GTM Leaders
Heads of CS and VPs of Sales who need cross-functional visibility without spending their week in status meetings and Slack threads.
Solutions Engineers & TAMs
Every customer question turns into a multi-team coordination exercise: checking with product, syncing with engineering, looping in the AE.
Program Managers & Chiefs of Staff
People whose entire job is pulling context from people who are too busy to respond. Board prep, exec reviews, launch coordination.
That said, the coordination tax isn't limited to these roles. If you spend a meaningful part of your day chasing context, waiting on other teams, or synthesizing information before you can do your actual job — we'd love to hear from you.
The Shift
From managing work to delegating it
As organizations scale, coordination grows faster than execution itself. Every new person creates more threads, more handoffs, more “can you loop me in?” moments. Your best people spend their days managing work instead of doing it.
Delegate gives teams a way to put this work somewhere new: onto AI that can actually carry it. Teams teach their delegates how work flows, then let them handle it. The humans focus on judgment, relationships, and the work that actually matters.
— Felix Su, Founder & CEO