Our Mission

The Problem

Throughout my career I found myself and my teams constantly weighed down by coordination and information wrangling. We wanted to move fast, but we just felt… restricted.

When I looked at our customers and fellow startups, the story was the same. People spend immense parts of their day collecting updates, re-sharing information, distilling messy inputs, tracking progress, and nudging things forward.

So much of this work is brute forced by people, but a huge percentage can be done by AI.

Delegate aims to retire people from as much coordination and overhead as possible.

Our Solution

Delegate takes coordination and information work off people’s plates and gives it to AI that can actually own things end to end.

Instead of asking humans to constantly collect updates, chase context, and move work forward, our AI Delegates take responsibility for tasks end-to-end. They track progress, surface what matters, follow up when needed, and adapt as work changes.

From Agents to Delegates

Many AI tools today talk about agents. AI that assists, suggests, and executes tasks using tools. But the most prominent Agents we have seen (i.e. Claude Code or Cursor) have interfaces that are too low level and un-intuitive for non-technical enterprise workers.

For non-developers we introduce a different concept: delegates.

A delegate is not a ChatGPT-like chatbot, Glean-like search tool, nor a Zapier-like rigid workflow. It’s something you entrust with responsibility, the same way you would a human coworker. It’s powered by agentic AI, but presented in a non-technical way.

You don’t program it. You don’t script it. You teach it how you want work handled, and then you let it stand in for you.

What Delegate is

Delegate is an app built around collaborative workspaces called Initiatives. An initiative is simple, just something you want to get done (i.e. a newsletter you need to write, a marketing push, a feature release).

Each Initiative gets a Delegate whose job is to facilitate the completion of the initiative. The creator of the initiative can interact with their Delegate simply through conversation. You can tell them to do things immediately, but also tell them to facilitate project management work over longer time horizons with multiple steps.

As they work they publish their work to a collaborative Activity Feed. This is where you and your team can collaborate. Folks can add comments to adjust the AI's behavior (i.e. you should route this to Martha instead of Mary), ask questions (i.e. when did Jon need this by again?), or just talk to each other like a classic peer to peer chat.

The Delegate will be monitoring this feed, responding when it can, and learning / adjusting constantly.

The result is a new way of working: coordination becomes something you hand off, not something you constantly perform.

How delegates work in practice

Delegates show up directly in day-to-day work:

• Status and reporting
  Teams post updates in chat. A delegate distills them into clear summaries and produces weekly or monthly business reviews without manual chasing or formatting.

• Tight project coordination
  A project delegate keeps a team aligned on a one-week deliverable, surfaces risks and missing inputs, and adjusts as things change.

• Cross-functional approvals
  Marketing assets move through brand, legal, and design review. Feedback is consolidated, conflicts are resolved, and outcomes are communicated automatically.

• Living context
  A delegate holds information that usually lives in someone’s head — project history, decisions, preferences. Others can ask questions and get answers shaped the way that person would answer them.

In all cases, the delegate isn’t following a rigid script. It’s applying judgment it has been taught.

Why this requires Agentic AI

This class of work can’t be handled by assistants that only summarize or suggest. Delegates must be able to decide when to act, adjust as work evolves, hold intent over time, and know when not to do anything.

Agentic AI is what makes delegation possible — but the product is the delegate, not the agent.

Why this transforms modern work

Modern enterprises and teams are full of this kind of work. As organizations scale, coordination and information handling grow faster than execution itself.

Delegate gives enterprises a way to put this work somewhere new: onto delegates.

Instead of spreading cognitive drag across people’s attention and memory, organizations can teach delegates how work is supposed to run — and let them carry it forward.

The shift isn’t from manual work to automation.
It’s from managing work to delegating it.

- Felix Su, Founder & CEO