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Privacy Policy

Effective Date: February 6, 2026  |  Version: 1.0

1. Introduction

Delegate (“Delegate,” “we,” “us,” or “our”) is an AI-powered coordination platform that helps teams and leaders close the “aftermath gap” — the follow-through, stakeholder briefings, and multi-step coordination workflows that fall through the cracks. Our platform provides initiative-scoped AI agents that coordinate across 15+ integrations with human-in-the-loop approval for sensitive actions.

We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This Privacy Policy describes Delegate’s policies and practices regarding its collection and use of your personal data, and sets forth your privacy rights. We recognize that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Policy as we undertake new personal data practices or adopt new privacy policies.

2. Data Protection Officer

Delegate is headquartered in San Francisco, California, in the United States. Delegate has appointed an internal data protection officer for you to contact if you have any questions or concerns about Delegate’s personal data policies or practices. If you would like to exercise your privacy rights, please direct your query to Delegate’s data protection officer:

  • Jason Yang, CTO

    • Delegate

    • San Francisco, CA

  • privacy@delegateai.app

3. How We Collect and Use (Process) Your Personal Information

Delegate collects personal information about its website visitors and customers. This information is generally limited to:

  • Name

  • Email address

  • Job title

  • Employer name

  • Account credentials (managed via WorkOS authentication)

When you use the Delegate platform, we may also process:

  • Workspace configurations and agent settings

  • Integration credentials and OAuth tokens for connected third-party services (e.g., Gmail, Slack, Linear, GitHub, Google Workspace, Notion)

  • Task definitions, conversation threads, and automation rules

  • Usage data and interaction logs

We use this information to provide and improve our services, communicate with you about your account, and ensure the security of our platform.

We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of our services. We further do NOT train models using any of this data.

4. Use of the Delegate Website

As is true of most other websites, Delegate’s website (delegateai.app) and the application (app.delegateai.app) collects certain information automatically and stores it in log files. The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system, and other usage information about the use of Delegate’s website, including a history of the pages you view. We use this information to help us design our site to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences.

Delegate has a legitimate interest in understanding how customers and potential customers use its website. This assists Delegate with providing more relevant products and services and with providing appropriate staffing to meet customer needs.

5. Cookies and Tracking Technologies

Delegate uses the following cookies and tracking technologies on our website and platform:

Analytics: We use PostHog for product analytics to understand how users interact with our platform. PostHog collects usage data including page views, feature interactions, and session information. This data helps us improve our product and user experience.

Authentication: We use WorkOS for user authentication. WorkOS sets cookies necessary for maintaining your login session and ensuring secure access to the Delegate platform. These cookies are essential for the functioning of our service.

Strictly Necessary Cookies: These cookies are required for the operation of our website and platform. They include session cookies and authentication tokens that enable you to log in and use our services securely.

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit our site, and some services and functionalities may not work.

6. Sharing Information with Third Parties

The personal information Delegate collects from you is stored in one or more databases hosted by third parties located in the United States. These third parties do not use or have access to your personal information for any purpose other than cloud storage, retrieval, and service delivery.

Subprocessors

The following third-party service providers process personal data on behalf of Delegate

We do not otherwise reveal your personal data to third parties for their independent use unless: (1) you request or authorize it; (2) the information is provided to comply with the law (for example, compelled by law enforcement to comply with a search warrant, subpoena, or court order), enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others; (3) the information is provided to our agents, vendors or service providers who perform functions on our behalf; (4) to address emergencies or acts of God; or (5) to address disputes, claims, or to persons demonstrating legal authority to act on your behalf.

7. Transferring Personal Data to the U.S.

Delegate has its headquarters in the United States. Information we collect about you will be processed in the United States. By using Delegate’s services, you acknowledge that your personal information will be processed in the United States. The United States has not sought nor received a finding of “adequacy” from the European Union under Article 45 of the GDPR. Pursuant to Article 46 of the GDPR, Delegate is providing for appropriate safeguards by entering binding, standard data protection clauses, enforceable by data subjects in the EEA and the UK.

Depending on the circumstance, Delegate also collects and transfers to the U.S. personal data with consent; to perform a contract with you; or to fulfill a compelling legitimate interest of Delegate in a manner that does not outweigh your rights and freedoms. Delegate endeavors to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with Delegate and the practices described in this Privacy Policy.

For more information or if you have any questions, please contact us at privacy@delegateai.app.

8. Data Subject Rights

The European Union’s General Data Protection Regulation (GDPR) and other countries’ privacy laws provide certain rights for data subjects. Data Subject rights under GDPR include the following:

  • Right to be informed

  • Right of access

  • Right to rectification

  • Right to erasure

  • Right to restrict processing

  • Right of data portability

  • Right to object

  • Rights related to automated decision making including profiling

This Privacy Policy is intended to provide you with information about what personal data Delegate collects about you and how it is used.

If you wish to confirm that Delegate is processing your personal data, or to have access to the personal data Delegate may have about you, please contact us at privacy@delegateai.app.

You may also request information about: the purpose of the processing; the categories of personal data concerned; who else outside Delegate might have received the data from Delegate; what the source of the information was (if you didn’t provide it directly to Delegate); and how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by Delegate if it is inaccurate. You may request that Delegate erase that data or cease processing it, subject to certain exceptions. You may also request that Delegate cease using your data for direct marketing purposes. In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how Delegate processes your personal data. When technically feasible, Delegate will—at your request—provide your personal data to you.

Reasonable access to your personal data will be provided at no cost. If access cannot be provided within a reasonable time frame, Delegate will provide you with a date when the information will be provided. If for some reason access is denied, Delegate will provide an explanation as to why access has been denied.

9. Security of Your Information

Delegate takes the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (TLS 1.2+) and at rest, role-based access controls, regular security assessments, and continuous monitoring of our infrastructure. For more information about our security practices, please contact us at privacy@delegateai.app.

10. Data Storage and Retention

Your personal data is stored by Delegate on servers hosted by Amazon Web Services (AWS) located in the United States. Delegate retains service data for the duration of the customer’s business relationship with Delegate and for a period of time thereafter, to analyze the data for Delegate’s own operations, and for historical and archiving purposes associated with Delegate’s services. Delegate retains prospect data until such time as it no longer has business value and is purged from Delegate systems. All personal data that Delegate controls may be deleted upon verified request from Data Subjects or their authorized agents. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact us at privacy@delegateai.app.

11. Children’s Data

We do not knowingly attempt to solicit or receive information from children under the age of 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete that information as quickly as possible.

12. Questions, Concerns, or Complaints

If you have questions, concerns, complaints, or would like to exercise your rights, please contact us at:

  • Delegate

  • San Francisco, CA

  • privacy@delegateai.app